Comments on: Easybrew.co.uk Problems http://grez.wordpress.com/2007/09/05/easybrewcouk-problems/ Thoughts & practical tips on Home Brew Beer Mon, 23 Nov 2009 08:15:47 +0000 http://wordpress.com/ hourly 1 By: Dean Chalk http://grez.wordpress.com/2007/09/05/easybrewcouk-problems/#comment-699 Dean Chalk Mon, 23 Nov 2009 08:15:47 +0000 http://grez.wordpress.com/2007/09/05/easybrewcouk-problems/#comment-699 Hi All I would like to ask that people so not confuse 'EasyBrew.co.uk' with my company 'EasyHomeBrew.co.uk'. We are a new company that have been selling homebrew supplies for only 6 months so far. We sell online and via our shop in Ashford, Kent. We pride ourself on great customer service, and never let a customer down. Thanks all Dean Hi All

I would like to ask that people so not confuse ‘EasyBrew.co.uk’ with my company ‘EasyHomeBrew.co.uk’.

We are a new company that have been selling homebrew supplies for only 6 months so far. We sell online and via our shop in Ashford, Kent.

We pride ourself on great customer service, and never let a customer down.

Thanks all

Dean

]]> By: Peter http://grez.wordpress.com/2007/09/05/easybrewcouk-problems/#comment-698 Peter Tue, 07 Jul 2009 11:05:17 +0000 http://grez.wordpress.com/2007/09/05/easybrewcouk-problems/#comment-698 On Friday 3/07/2009 I called in at Easy Brew in Ringwood.Premises empty and sign in the window said (No Longer Trading). On Friday 3/07/2009 I called in at Easy Brew in Ringwood.Premises empty and sign in the window said (No Longer Trading).

]]> By: Easybrew: The final word « Home Brew Beer - Est. 2006 http://grez.wordpress.com/2007/09/05/easybrewcouk-problems/#comment-693 Easybrew: The final word « Home Brew Beer - Est. 2006 Wed, 06 May 2009 13:36:57 +0000 http://grez.wordpress.com/2007/09/05/easybrewcouk-problems/#comment-693 [...] Easybrew.co.uk Problems [...] [...] Easybrew.co.uk Problems [...]

]]> By: Easybrew: The final word | Brew Community http://grez.wordpress.com/2007/09/05/easybrewcouk-problems/#comment-684 Easybrew: The final word | Brew Community Tue, 28 Apr 2009 10:40:24 +0000 http://grez.wordpress.com/2007/09/05/easybrewcouk-problems/#comment-684 [...] Easybrew.co.uk Problems [...] [...] Easybrew.co.uk Problems [...]

]]> By: Brewski http://grez.wordpress.com/2007/09/05/easybrewcouk-problems/#comment-674 Brewski Wed, 01 Apr 2009 13:33:44 +0000 http://grez.wordpress.com/2007/09/05/easybrewcouk-problems/#comment-674 I made an order in Feb. Nothing arrived for weeks. I had to contact them multiple times to get anything delivered. Then half of the order arrived. After more e-mails, phone calls, got the rest. What arrived was very battered, but I had given up chasing them by then. I made an order in Feb. Nothing arrived for weeks. I had to contact them multiple times to get anything delivered. Then half of the order arrived. After more e-mails, phone calls, got the rest. What arrived was very battered, but I had given up chasing them by then.

]]> By: Michael Wareing http://grez.wordpress.com/2007/09/05/easybrewcouk-problems/#comment-672 Michael Wareing Tue, 17 Mar 2009 13:31:13 +0000 http://grez.wordpress.com/2007/09/05/easybrewcouk-problems/#comment-672 Just a quick comment to keep the information up to date and keep it at the top of the Google searches. We ordered from Easybrew in late Oct 2008 and didnt recieve any emails confirming reciept of the order or any kind of correspondance, but the credit card was charged immediately. After a few weeks passed, we attempted to call and email Easybrew several times to enquire about the order with no answer. Eventually we called the bank and they cancelled the charges etc. At this point we considered the order cancelled, until a box from Easybrew arrived and the credit card was charged for a second time. Bear in mind we still hadnt had any correspondance from Easybrew whatsoever, including any request to authorise a second credit card transaction. The final joke is that the box was missing 30% of the order, but they still had the audacity to make the unauthorised charge to the credit card for the full order value. In my view this goes way beyond trading standards issues, and from reading around online it seems like its been happening since 2007. Hopefully if we make everyone aware of the problems, this is one company we can force to go under during the credit crunch/recession. Just a quick comment to keep the information up to date and keep it at the top of the Google searches.
We ordered from Easybrew in late Oct 2008 and didnt recieve any emails confirming reciept of the order or any kind of correspondance, but the credit card was charged immediately. After a few weeks passed, we attempted to call and email Easybrew several times to enquire about the order with no answer. Eventually we called the bank and they cancelled the charges etc. At this point we considered the order cancelled, until a box from Easybrew arrived and the credit card was charged for a second time. Bear in mind we still hadnt had any correspondance from Easybrew whatsoever, including any request to authorise a second credit card transaction. The final joke is that the box was missing 30% of the order, but they still had the audacity to make the unauthorised charge to the credit card for the full order value.
In my view this goes way beyond trading standards issues, and from reading around online it seems like its been happening since 2007. Hopefully if we make everyone aware of the problems, this is one company we can force to go under during the credit crunch/recession.

]]> By: Nick http://grez.wordpress.com/2007/09/05/easybrewcouk-problems/#comment-670 Nick Mon, 02 Mar 2009 10:38:32 +0000 http://grez.wordpress.com/2007/09/05/easybrewcouk-problems/#comment-670 The reason the easybrew have changed thier web site is because thier old host has not renewed thier contract. I know this as i was talking to them at the end of last year when i was struggling to get my goods out of them. The reason the easybrew have changed thier web site is because thier old host has not renewed thier contract. I know this as i was talking to them at the end of last year when i was struggling to get my goods out of them.

]]> By: stu garratley http://grez.wordpress.com/2007/09/05/easybrewcouk-problems/#comment-669 stu garratley Fri, 13 Feb 2009 07:37:20 +0000 http://grez.wordpress.com/2007/09/05/easybrewcouk-problems/#comment-669 hi just found this site and can,t believe what i,m reading i too have been done over by easycon placed a order in november and guess what order got lost i think this is a matter for the police hi just found this site and can,t believe what i,m reading i too have been done over by easycon placed a order in november and guess what order got lost i think this is a matter for the police

]]> By: chris lockyer http://grez.wordpress.com/2007/09/05/easybrewcouk-problems/#comment-638 chris lockyer Tue, 20 Jan 2009 15:28:44 +0000 http://grez.wordpress.com/2007/09/05/easybrewcouk-problems/#comment-638 I ordered £380 worth of goods from Easybrew and they took the money instantly. I received an email the next day as follows: Dear xxxxxx Thank you very much for your recent order. Please accept my apology but there will be a slight delay in your order being despatched, as we are out of stock of the item(s) below: 30 Bottle Equipment Kits , Kenridge Classic Pinot Grigio and Muntons Santa`s Winter Warmer I have checked with our suppliers and we should be receiving them within the next 10 - 14 days (maximum) and your order will then be sent out to you on a next working day service.By way of apology for this delay, when we ship your order we will include a "little something" with my compliments. If this delay is too long and you wish to change to an alternative product, please do let me know. Best Regards EasyBrew Enterprise Park 86 Parsonage Barn Lane Ringwood Hampshire BH24 1PZ Tel: 01425 479972 www.easybrew.co.uk Email: orders@easybrew.co.uk I never received any items until 6 weeks later and that was down to contacting my credit card company. When the items arrived, lots of items were missing and i have tried to no avail, contacting this so called company. They certainly gave me a"little something". I have never come across such a corrupt and useless business! Stay well well away!! Use www.brewingathome.co.uk They are very efficient and quick with orders I ordered £380 worth of goods from Easybrew and they took the money instantly. I received an email the next day as follows:

Dear xxxxxx

Thank you very much for your recent order. Please accept my apology but there will be a slight delay in your order being despatched, as we are out of stock of the item(s) below:
30 Bottle Equipment Kits , Kenridge Classic Pinot Grigio and Muntons Santa`s Winter Warmer
I have checked with our suppliers and we should be receiving them within the next 10 – 14 days (maximum) and your order will then be sent out to you on a next working day service.By way of apology for this delay, when we ship your order we will include a “little something” with my compliments.

If this delay is too long and you wish to change to an alternative product, please do let me know.
Best Regards
EasyBrew
Enterprise Park
86 Parsonage Barn Lane
Ringwood
Hampshire BH24 1PZ
Tel: 01425 479972
http://www.easybrew.co.uk
Email: orders@easybrew.co.uk

I never received any items until 6 weeks later and that was down to contacting my credit card company. When the items arrived, lots of items were missing and i have tried to no avail, contacting this so called company. They certainly gave me a”little something”. I have never come across such a corrupt and useless business! Stay well well away!!

Use http://www.brewingathome.co.uk

They are very efficient and quick with orders

]]> By: Paul http://grez.wordpress.com/2007/09/05/easybrewcouk-problems/#comment-637 Paul Tue, 20 Jan 2009 12:55:52 +0000 http://grez.wordpress.com/2007/09/05/easybrewcouk-problems/#comment-637 Easybrew have changed the address and name of their website. It is now www.homebrewingandwinemaking.co.uk Easybrew have changed the address and name of their website. It is now http://www.homebrewingandwinemaking.co.uk

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